Contact Shapellx Customer Service
Shapellx Phone Numbers and Emails
Toll-Free Number:
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(833) 832-6466
Customer Service:
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(407) 730-5396
Shapellx Emails:
Shapellx Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Shapellx Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Shapellx is (407) 730-5396. 70% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 10% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Shapellx may ask you for the following information to identify you as a customer: email, phone number or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Shapellx Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Shapellx is (407) 730-5396. 70% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 10% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Shapellx may ask you for the following information to identify you as a customer: email, phone number or first and last name.
People call Shapellx mainly because of return/ replace, request for information, shipping and delivery.
3% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Shapellx is info@shapellx.com. 88% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Shapellx Website:
Shapellx Help Center:
Corporate Office Address:
How Good is Shapellx's Customer Service?
Summary of Shapellx Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Shapellx?
Shipping and Delivery Question:
- “Missing item”
- “My package was returned because my apt #was not on the package”
- “Have not received my package that i order last month.”
Return/ Replace Question:
- “I returned an item weeks ago”
- “Return”
- “Trying to exchange or return”
Request for Information Question:
- “Ask a question”
- “To ask a question”
- “I’m not paying to find out why my refund has not been given yet”
Refund Question:
- “Refund”
- “Where's my refund”
- “I need a refund return”
Product/ Service Question:
- “Problem with my order”
- “Received Damaged product”
- “I tried to purchase shapewear I was charged but something went wrong on your end”
Payments and Charges Question:
- “I have a credit for a order I didn't receive last year I've been unable to get into my iCloud to get info for my credit bc I no longer have a iPhone bc I no longer I have an iPhone and that's where the info for my credit is for 80$”
- “My discount is not working”
- “Payment”
Activation/ Cancellation Question:
- “I would like to Cancel my. Order”
- “To cancel and order”
- “I i want to cancel the purchase”
Staff Question:
- “Customer service issue”
- “Customer service”
- “To talk to customer service”
Account Question:
- “Code fir return”
- “Account been debit haven't order”
- “Verify purchase”
Cards Question:
- “Card”
- “I only made one purchase and it shows that it's three on my credit card. I want to clear it up before they ship it out. I only want one.”
Website/ Application Question:
- “Do not see order on site says no order pending ordered on the 7th still did not Recieve nothing money was taking from account on that day”
- “Pricing on website”
Other Question:
- “I order 2 shapelix and I only received one”
- “Not recived my order”
- “Items too small”
Compare Shapellx Customer Service To
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